Delivery

>>>COVID19 UPDATE - July 2020<<<

I am currently posting once per week on a Wednesday. Please place orders by 5pm on a Tuesday to be included in that weeks post. Thanks!

UK orders: Orders will be posted using Royal Mail 1st class. If you would like your order to be posted via Special Delivery/Guaranteed - please contact me for an excess postage quote. I would highly recommend this if your order is a gift or is needed quickly.

Please expect delays as I will only be visiting the post office once a week and there may also be delays within Royal Mail. You will receive an email on the day of dispatch - please contact me if your order has not been received within two weeks of that email.

Outside of the UK: Orders will be posted using the Royal Mail Tracked service and I have increased the postage prices to reflect this. You will receive an email on the day of dispatch - please contact me if your order has not been received within three weeks of that email. 

Please expect delays as I will only be visiting the post office once a week and there may also be delays within Royal Mail.

Thank you for your patience!


>>>DELIVERY<<<

All items are posted using Royal Mail 1st class for the UK and standard delivery for international orders. Post times are not guaranteed but please see below for approximate delivery times.

UK: 1 to 4 working days.

Europe: 3 to 7 working days.

US and Canada: 5 to 10 working days.

Australia and New Zealand: 5 to 10 working days.


>>>RETURNS<<<

If you wish to return all or part of your order please contact us as soon as possible.

A full refund (minus the cost of postage & payment fees) can be offered if requested within 14 days of purchase, providing your item is unopened, undamaged and in a re-sellable condition.

Please note - all books (including Ebooks and digital patterns) are non-refundable.